Imagine walking through a store with over 2000
needlework products on display - all from the comfort of
your home!
Our online store will allow you to find what you're looking
for in an instant...
Be adventurous and have a go!
| 1.0 How do I purchase a product on your online store? |
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1.1 Creating an Account
| Step 1 |
Click ‘create account’ |
| Step 2 |
Fill in your details and click the ‘continue’ button |
| Step 3 |
A confirmation message will appear on your screen
and click the ‘continue’ button to start shopping! |
1.2 SHOPPING
Now you can browse the online store until your heart’s content!
You can use the search box towards the top left or
click on the list of categories running down the left
hand side of the screen.
Click on the image of the category that you would like to see.
Click on a products image for more information about that product.
1.3 Ordering Process
| Step 1 |
Locate the desired product and click the ‘add to my
shopping bag’ button. |
| Step 2 |
The Shopping Bag page appears and you can
decide to remove items, continue shopping, update
quantity or complete your order. |
| Step 3 |
To purchase your products, click on the ‘complete
your order’ button |
1.4 Check Out
| Step 1 |
Select your preferred shipping method and click
the ‘continue’ button. |
| Step 2 |
Fill in your payment details and click the ‘continue’
button. |
| Step 3 |
Review your order and click the ‘confirm your
order’ button. |
1.5 Coming Back
Now that you’ve created an account, you can simply click on
‘sign in’ to start shopping.
When you first
1.6 Help
If you do run into trouble, help is just a mouse click away.
Talk to our friendly online team members instantly - contact us. |
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| 2.0 How do I order quantities of
fabrics, ribbons and laces |
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Go to the product that you would like to purchase. Select the quantity
of in metres and press update quantity button. A quantity of 1 equals
1 meter. To order, for example 1.5 meters, click ‘shopping bag’, adjust
the quantity to 1.5 then click update. |
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| 3.0 Do you have more kits available than what is on your online
shop? |
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Click
here for an enquiry form and please state the kit name, magazine
issue and size (if applicable). Our friendly staff will get back to
you. |
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| 4.0 I have never ordered online before,
is it safe? |
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Shopping Online using your credit card is safe and secure (if not safer)
than using it in a retail store. The Country Bumpkin Online Store supplies
you with a secure session within our shopping checkout. Once you have
selected 'checkout' you will notice a padlock icon on the base of your
browser. This indicates that all information entered in the checkout
system is secure. |
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| 5.0 How much will the shipping cost and how long will it take? |
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Country Bumpkin Online Shop uses a dynamic shipping system that calculates
how much the shipping will cost depending on the weight of the item
and the destination.
For international shipping (outside) Australia
we offer fantastic Airmail rates.
For Australian deliveries
we offer Express Post and Parcel Post methods.
The cost and estimated
time of delivery will be calculated and displayed in step one of the
checkout process - delivery information.
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| 6.0 How do I sign up for the email webletter? |
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To sign up for the email webletter you need to create an account. |
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| 7.0 What should I do if I forget my password? |
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Go to the password forgotten form and enter your email address. |
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| 8.0 How do I use Country Bumpkin Website gift vouchers? |
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| Step 1 |
Purchase a gift voucher by adding it to your shopping cart and
completing your order |
| Step 2 |
Once your payment has been received your gift voucher will be emailed
to you by a staff member |
| Step 3 |
You can redeem this voucher yourself or email it to a friend or loved
one |
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| 9.0 How long does it take for the staff member to send me my voucher? |
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It will take no longer than 1-2 business days. |
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| 10.0 Can I get a gift voucher for someone else? |
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Yes, the gift voucher arrives in an email to you. It can be forwarded
to any email address you like. |
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| 11.0 Can I send someone a voucher who does not have an account with
the Country Bumpkin Website? |
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Yes, you can email the voucher to any email address. The person who
receives the voucher will need to 'create an account' with us if they
do not currently have one. If they currently have a account they can
login and redeem the voucher. |
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| 12.0 What can I do if my gift voucher is not working? |
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Click
here for an enquiry form or phone us on (08) 8372 7600. |
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