Generally, we have a No Refund policy on your selection of goods. If you are unsure of a product, then contact us before you place your order and we will do our best to provide any additional information.
If for any reason you need to cancel your order, please contact us as soon as possible by either email or phoning (08) 8293 8600 or International 618 8293 8600.
If we send you the wrong item by mistake, eg, the wrong colour of a thread or magazine issue, please contact us and we will rectify the problem without any cost to you. We will pay for any return postage and we will also send you the correct item again without any further charges.
This policy does not affect your statutory rights to a refund if the product is defective in any way, however the product will need to be returned unused with the associated packing slip.
If a product supplied is defective, please contact us immediately and we will arrange a replacement, an alternative or a refund. If the item is defective, we will refund your return postage.
In the event that Country Bumpkin is out of stock, we will notify you immediately and let you know how long your order will take to complete, or offer you an alternative product - which ever suits you best.
Should you have any queries about our delivery methods or refund and returns policy, please do not hesitate to contact us.
Thank you for shopping at Country Bumpkin and supporting a proud South Australian owned business.